Contractors Cloud Privacy Policy

This privacy policy sets out how Contractors Cloud uses and protects any information that you give Contractors Cloud when you use this website. Contractors Cloud is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Contractors Cloud may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Information You Provide to Contractors Cloud: We receive and record any information you enter on our web site or provide us in any other way. You may choose not to provide certain information but that may have a negative impact on your use of our services. We use the information you provide for such purposes as responding to your support or customer service requests, customizing service offerings, and communicating with you. You will provide information when you search our site, purchase and use our hosted services, or communicate with customer support. As a result of your actions, you might supply your name and company name, address, and telephone number; personal or company credit card information; the names, email addresses and the telephone numbers of people or employees related to you who will use our services.
  • Automatic Information: We receive and store certain types of information whenever you interact with the Contractors Cloud web site and hosted services. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information, such as browser type, version and timezone setting, browser plug in types and versions, operating system, and platform; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; pages of our site web site or locations on our servers that you accessed you viewed or searched for; and the telephone number used to call our customer service number. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
  • Email Communications: We may receive confirmation when you open an email from us if your computer supports such capabilities.
  • Information from Other Sources: We might receive information about you from other sources and add it to your account information. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and credit history information from credit bureaus, which we use to help prevent and detect credit card fraud and to offer credit to our customers.

Internal record keeping.

We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research product or testing purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests. We may provide your information to our third party partners for marketing or promotional purposes. We will never sell your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. The Site may contain links to other websites for which the Provider is not responsible and has no control. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. It is the responsibility of the User or customer to keep personal information private and confidential.

No Warranty

All information, data and additional Service provided through this Site is provided “as-is.” The Provider is not responsible for the accuracy, completeness, reliability, or usefulness of any information, material or other Service accessed through this site. The User of this Site assumes all responsibility and risk that may arise from using this Site and Service. The Provider does not make any warranties about this Site or Service.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use a third-party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice. We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.